Whether you are an existing Victony extender user or a new user, you must be aware of the fact that getting the firmware of the extender updated is very important. It is recommended that you need to update the firmware right after you are done with the Victony WiFi extender setup. But what if you are trying to update the firmware but are failing continuously? Well! In such a situation, take the help of the troubleshooting steps provided here in this guide and get rid of the issue.
Victony Extender Firmware Update Failure[Fixed]
Step 1: Restart Victony Extender
Minor technical hiccups can be the major reason that prevents you from updating the firmware on your Victony extender. So, simply restart your extender once to fix these minor technical bugs. Disconnect the power supply to the extender by turning off the power button. Unplug it from the wall socket and wait for some time. After about a couple of minutes, plug the extender back into the power socket and turn the power supply on. When the Victony extender is completely powered on, update its firmware and see if the process gets completed now.
Step 2: Check Power Supply
Another primary reason that stops you from updating the extender is the poor power supply to the extender. The poor power supply can interrupt the firmware updating process and hence you failed in the process. We suggest you check the power socket for any damage. If it is damaged, then plug the extender into some other non-damaged power socket now and make sure the power adapter is not loose.
Step 3: Fix Poor Internet Connection
After making amendments to the power supply to the extender, if the firmware still could not be updated, then check the internet connection to the extender. If you have connected the extender to the modem using an Ethernet cable, then check if the cable is damaged. A damaged cable will not be able to help the extender receive a proper internet connection. Replace the cable right away and make sure that the cable is connected properly to the Ethernet ports on both the Victony extender and the router.
Step 4: Download the Correct Firmware File
After making sure that the power supply and the internet connection are good, you need to check if you have downloaded the correct firmware file on your PC. In case you have downloaded the wrong file, then you will fail to update your extender. Make sure that you download the correct file that is meant for the Victony WiFi extender that you own and then install it on your extender.
Step 5: Use Correct Steps
After you have downloaded the firmware file on your PC, you need to install it on your Vicotny extender. Make sure that you are using the correct steps to carry on this process. You can always refer to the Victony WiFi extender manual that you got along with the device during purchase. For your convenience, we have mentioned the steps ahead:
- Connect the Victony WiFi range extender to an active power source. Turn its power button on. You need to wait till the lights are settled.
- Connect the extender to the host router using either the wired source or a wireless source.
- Now, using your computer or laptop, visit the login page of your Victony WiFi extender.
- Enter the login password and log in.
- Go to Settings and click on System Tools.
- Click on the Firmware Upgrade option.
- Now, click on the Browser button and select the firmware file that you downloaded and saved on the PC.
- Clicking on the Upgrade option will begin the firmware update process.
- Make very sure that you do not interrupt the process. Do not do any background activities on the computer during the process.
After a while, your Victony WiFi range extender will be updated with the most recent firmware version.
Wrapping Things Up
This is all about what you can do if you are failing to install the latest firmware on your Victony WiFi extender. We are sure that by now you have successfully updated your device and are enjoying its seamless internet.